Why SoftAura

SoftAura is an India-based online store offering a wide range of baby toys, pet products, fitness essentials, home utilities, and smart gadgets.
We focus on providing useful, quality products at affordable prices, with free shipping, Cash on Delivery, and easy 7-day returns across India.

At SoftAura, our goal is simple — make everyday shopping easy, reliable, and accessible for every Indian home.

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Good Products, Great Service

  • Perfect for Daily Needs

    Ordered home essentials and a small gadget. Everything was useful and delivered on time.

    Rohit Malhotra 

  • Good Quality & Service

    Bought fitness and pet products. Quality is good and overall experience was smooth.

    Sneha Kulkarni 

  • Great Shopping Experience

    Ordered baby toys and home products. Quality was good and delivery was on time. COD option made it easy.

    Rahul Sharma 

  • Very Useful Products

    I bought pet accessories and a fitness item. Both were exactly as shown. Happy with the service.

    Neha Verma 

  • Trusted Online Store

    SoftAura feels reliable. Free shipping and easy checkout. Will order again for sure.

    Amit Kumar 

  • Good Quality Toys

    Toys are safe and my child loved them. Packaging was neat and delivery was smooth.

    Pooja Singh 

  • Worth the Price

    Gadgets and home items are very useful. Prices are reasonable and quality is decent.

    Sandeep Mehta 

  • Happy with COD Option

    Cash on Delivery is a big plus. Product arrived within a week and matched the description.

    Ritika Jain 

  • One Store for Everything

    Ordered toys for kids and products for my pet in one order. Very convenient shopping.

    Vikas Patel 

  • Smooth & Easy Shopping

    Website is easy to use. Delivery was fast and customer support responded quickly.

    Anjali Gupta 

  • Good for Indian Customers

    SoftAura understands Indian needs. Free shipping and return policy gives confidence.

    Mohit Agarwal 

  • Highly Recommended

    Quality products, good service, and no hassle delivery. Totally satisfied with my purchase.

    Kavita Nair 
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MOST-ASKED-QUESTIONS

FAQs

What payment methods do you accept?

We accept multiple payment options for your convenience, including Cash on Delivery (COD), UPI, Debit Cards, Credit Cards, Net Banking, and other secure online payment methods available at checkout.

How long does delivery take?

Orders are usually delivered within 7 working days after dispatch. Delivery time may vary depending on your location and courier partner.

What is your return policy?

We offer a 7-day return policy from the date of delivery. Products must be unused, undamaged, and in original packaging.

(Please refer to our Return & Refund Policy for detailed terms.)

Can I cancel my order?

Orders can be cancelled before dispatch. Once the order is shipped, cancellation may not be possible.

How do I request a return?

Contact our support team info@softaura.in within 7 days with your order details to initiate a return.

How do I contact customer support?

You can reach us via info@softaura.in or 8882674788 form available on our website.

Is my payment information secure?

Yes, we use secure payment gateways to protect your data.

How can I track my order?

Once shipped, you will receive a tracking link via SMS or email.